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Call Now! 404-618-1040

Have questions? Collier Counseling, LLC understands the idea of talking to someone new can bring about many questions, fears, or uncertainty. We hope that the frequently asked questions below are helpful. If your question isn’t answered here, give us a call at 404-618-1040.

Do you accept insurance?

Yes, we currently accept Aetna, Blue Cross Blue Shield, Cigna, and Humana.

Do you accept Out of Network referrals?

Yes, we can provide a super-bill or invoice (explanation of services billed) to you and you can submit this to your insurance company for Out of Network benefits. The full fee amount is due at the time of service.

Can I pay out of pocket for services?

Absolutely, the full amount of the session is due at the time of service.

How much are sessions out of pocket?

Initial Assessment $175/75 minute session

Individual Therapy $125/50 minute session

Family Therapy $140/50 minute session

Couples Counseling $140/50 session

How long is each session?

Each session is 50 minutes. The initial session can be longer.

How long will I need therapy?

There is no definitive answer to this question as it depends on the need of the client and how severe they present. After the initial session, the therapist will recommend the duration and frequency of treatment for you to discuss.

How often will I have sessions?

In most cases, weekly sessions are recommended at the beginning of treatment to ensure proper assessment of the issue and to develop a therapeutic relationship. As progress occurs sessions may decrease to biweekly or less frequent.

What forms of payment do you accept?

We accept cash and credit/debit card.

Do you have a cancellation policy?

Yes, we require a 24 business hour notice if you need to cancel or reschedule. The full amount of your session will be charged for all appointments canceled without a 24 business hour notice.

Is therapy confidential?

Yes, however there are a few exceptions:

​If using your insurance, the insurance company is authorized to receive your records.

If there is suspicion of child abuse or neglect, this must be reported to the Department of Family and Children Services.

If elder abuse is suspected, this must be reported to Adult Protective Services.

In Georgia, there is a duty to protect our clients and citizens. If a client is a safety threat to themselves or others, then confidentiality can be broken to ensure the safety of all.

What if I have a crisis or emergency?

We are not immediately accessible outside of appointment times. If you experience an emergency, please call the Georgia Crisis and Access Line at 1-800-715-4225 or 911, or visit your nearest Emergency Room so that you can get the immediate care and attention you need. If you do access emergency services, please contact and update us on your status.

Do I have to have a diagnosis to use my insurance?

Yes, insurance requires services be provided based on medical necessity which involves a diagnose condition.

Will my insurance pay for couples counseling?

Insurance will pay for services based on medical necessity. They will not pay for couples counseling that only addresses relationship issues. There would have to be an identified client within the couple with a diagnosable condition. The couple could then receive counseling, but the focus of the treatment would have to address the identified client’s issues. Because of these limits, Collier Counseling, LLC only provides couples counseling at the out of pocket (self-pay) rate.

Will my insurance pay for family counseling?

Yes, as long as there is an identified client with a diagnosable condition and it is medically necessary that they receive treatment. The family counseling sessions, however, must address the identified client’s issues using the family therapy treatment model.